Choose Support Options for Actinic Software
Actinic Ecommerce Software
Ecommerce software that works with Quickbooks.
Regional sites:
Actinic in the UK Actinic in France Actinic in South Africa
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Actinic and Ecommerce Support

SUPPORT BULLETIN: If your Actinic site no longer calculates UPS Shipping rates at checkout, you may subject to changes made by UPS.  We have discovered a repair that may restore UPS online rates.  Click here to restore UPS shipping online rates in Actinic.

Actinic Trial Users in the USA call 800-503-5717 to register for FREE 30 Day Priority Phone Support.

HelpFree Support
Looking for general answers to common problems try here first!   We have gathered a collection of links to resources where you can find answers to almost every Actinic related question. 
Click here for details.
Support TicketSupport Ticket
Support Tickets may be created for all current and future Actinic customers.  Just login to your Actinic.com account  above and click on the Support Ticket menu item to create and/or view support tickets.  Don't have an account? It's easy to create one here.
Phone SupportPriority Phone Support
Need access to live technicians or help with more complex software problems. Try our paid phone support for US customers. We offer a number of paid support options. 

Click here for details.
Personal Project Consulting
Personal PlanningJust starting your ecommerce project?  Want to get some feedback for ecommerce professionals. We have helped countless small businesses get started.   Speak with an expert today! 
800-503-5717
WHERE SUPPORT WILL NOT BE PROVIDED (the fine print)
Edwardson.com may not provide support where it reasonably determines (in its sole discretion) that: the inquires relate to business practice, application consulting or training; the use of the Actinic Product is outside that set out in the Software Documentation; the use of the support is excessive, abusive or fraudulent; the use of the Actinic Product is for an adult, pornographic or distasteful site; the incident is related to the current release of the Actinic Product or its immediate predecessor; or you have breached the End-user Agreement.
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