Actinic and Ecommerce Support
SUPPORT BULLETIN: If your Actinic site no longer calculates UPS Shipping rates at checkout, you may subject to changes made by UPS. We have discovered a repair that may restore UPS online rates. Click here to restore UPS shipping online rates in Actinic.
Actinic Trial Users in the USA call 800-503-5717 to register for FREE 30 Day Priority Phone Support.
Free Support
Looking for general answers to common problems try here first! We have gathered a collection of links to resources where you can find answers to almost every Actinic related question.
Click here for details.
Support Ticket
Support Tickets may be created for all current and future Actinic customers. Just login to your Actinic.com account above and click on the
Support Ticket menu item to create and/or view support tickets. Don't have an account? It's easy to create one
here.
Personal Project Consulting

Just starting your ecommerce project? Want to get some feedback for ecommerce professionals. We have helped countless small businesses get started. Speak with an expert today!
800-503-5717
WHERE SUPPORT WILL NOT BE PROVIDED (the fine print)
Edwardson.com may not provide support where it reasonably determines (in its sole discretion) that: the inquires relate to business practice, application consulting or training; the use of the Actinic Product is outside that set out in the Software Documentation; the use of the support is excessive, abusive or fraudulent; the use of the Actinic Product is for an adult, pornographic or distasteful site; the incident is related to the current release of the Actinic Product or its immediate predecessor; or you have breached the End-user Agreement.